Services

Aditi’s approach towards achieving operational excellence in healthcare is comprehensive and aims at continual improvement. Our experience in setting up efficient patient processes and optimizing operational flows for hospitals demonstrates the capability to create effective patient journeys. This knowledge and expertise contribute significantly in establishing a culture of operational excellence, ultimately leading to improved patient outcomes, increased satisfaction, and better financial performance.

Focus on optimizing financial metrics, operational efficiency, and implementing best practices to enhance revenue and productivity while ensuring quality patient care.

Service/Operational Excellence
Designing Processes and SOPs

Designing Processes and SOPs

Creating robust processes and standard operating procedures to ensure consistency and efficiency in healthcare service delivery.

Standardization of Service Delivery

Standardization of Service Delivery

Implementing standardized protocols to maintain consistent quality in service delivery across various departments.

Reducing Turnaround Time (TAT) and Waiting Time

Reducing Turnaround Time (TAT) and Waiting Time

Streamlining processes to minimize waiting times and enhance efficiency, ultimately improving patient satisfaction.

Clinical and Non-Clinical Outcomes

Clinical and Non-Clinical Outcomes

Focusing on achieving optimal clinical outcomes along with efficient non-clinical services to ensure overall excellence in patient care.

Periodical Reviews and Metrics

Periodical Reviews and Metrics

Conducting regular assessments and establishing performance metrics for each department to monitor and improve efficiency.

Management Dashboards and Data Analytics

Management Dashboards and Data Analytics

Implementing dashboards and utilizing data analytics to track key performance indicators and make informed decisions for operational improvements.

Day-to-Day Operations Management

Day-to-Day Operations Management

Managing and optimizing day-to-day operations to ensure smooth functioning across all departments.

Increasing Customer Satisfaction
Increasing Customer Satisfaction or NPS

Strategies to enhance customer satisfaction or Net Promoter Score (NPS), indicating increased patient loyalty and positive feedback.

Financial Optimization
Financial Optimization

Identifying cost-saving methodologies while maintaining high-quality patient care to increase productivity and profitability.

Increasing ARPP
Increasing ARPP (Average Revenue Per Patient) and ARPOB (Average Revenue Per Operating Bed)

Strategies aimed at maximizing revenue generated per patient visit or per operating bed. This might involve implementing pricing strategies, upselling services, or improving billing processes.

Increasing Conversion Rates
Increasing Conversion Rates

Enhancing strategies to convert leads or enquiries into actual patients or clients. This may involve refining marketing tactics, improving patient engagement, or optimizing the patient journey from enquiry to treatment.

Cost Saving Methodologies
Cost-Saving Methodologies

Evaluating both direct and indirect costs and suggesting methodologies to optimize expenses without compromising quality. This could include streamlining processes, negotiating better supplier contracts, or reducing unnecessary expenditures.

Best Healthcare Practices
Best Healthcare Practices

Implementing industry best practices across various facets of healthcare operations, including clinical care, administrative processes, patient experience, and overall management to ensure efficient and effective operations. Our team's expertise in evaluating costs and suggesting optimization methodologies contributes to increasing productivity and profitability. Implementing efficient patient process flows further enhances the patient journey, improving overall satisfaction and potentially leading to increased revenue per patient visit. This balanced approach between financial optimization and maintaining high-quality healthcare practices is essential for the sustainable growth and success of healthcare organizations.

Best Healthcare Practices

Implementing industry best practices across various facets of healthcare operations, including clinical care, administrative processes, patient experience, and overall management to ensure efficient and effective operations. Our team's expertise in evaluating costs and suggesting optimization methodologies contributes to increasing productivity and profitability. Implementing efficient patient process flows further enhances the patient journey, improving overall satisfaction and potentially leading to increased revenue per patient visit. This balanced approach between financial optimization and maintaining high-quality healthcare practices is essential for the sustainable growth and success of healthcare organizations.

whatsapp
Call us